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Voice Assistants: The Future of Communication and Customer Engagement

The pandemic has led to an increase in the use of voice assistants such as Alice, Alexa, and Google Assistant. These bots have become an integral part of our lives, providing us with communication and attention during self-isolation. The craving for communication has resulted in a surge in the number of installations and purchases of voice assistants.

The first primitive voice bot was introduced in 1966, and since then, voice assistants have undergone machine learning and acquired AI skills. Today, they are ready to become full-fledged companions in our lives, providing advice on the choice of medicines, everyday clothing selection, preparation of food based on our emotional state, and more.

Voice assistants can also track our parameters and call emergency help, send an encouraging message, or remind us of important dates and appointments. These functions can break down our emotional barriers and make our life easier. However, it is important to use technology in moderation to build more sustainable social ties and expand our circle of contacts.

Corporations should be prepared for the fact that in the next 2-3 years, voice assistants will become an integral part of the corporate culture. Both within the enterprise and with the B2C model. Therefore, we recommend building your own sales and customer engagement strategy using voice assistants.

Hiring a robot worker for your business can help you stay ahead of the competition and provide better customer service. Voice assistants can handle customer inquiries, provide product recommendations, and even process orders. With the help of AI systems and machine learning, voice assistants can improve their performance over time and provide personalized customer experiences.

In conclusion, voice assistants are the future of communication and customer engagement. They can provide us with companionship, assistance, and even emotional support. By building a sales and customer engagement strategy using voice assistants, businesses can improve their customer service and stay ahead of the competition. Hire a robot worker today and take your business to the next level!

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