The Future of Banking: AI, Blockchain, Mobile Tech, and Digital Currency

The banking industry has undergone significant changes over the past decade, and the integration of modern technologies is shaping its future. Here are the main areas of interaction between traditional banks and modern technologies:

  1. Artificial Intelligence: AI and machine learning technologies are helping bank employees cope with massive amounts of data. These technologies are simplifying processes such as identifying fraudulent transactions, distinguishing criminals from clients, and identifying inconsistencies in filled-out forms and submitted documents. Up to 75% of large banks have already adopted these technological innovations, and soon they will be able to offer better products to customers, eliminate errors that lead to loss of money, and better fight cyber and financial criminals.
  2. Blockchain: This technology, which became popular thanks to Bitcoin, has enormous potential. Blockchain makes it possible to simplify and at the same time make more reliable the customer identification system. The more rapid development and implementation of Blockchain will optimize costs and reduce the percentage of risky and unconfirmed transactions, giving greater credit of confidence to the consumer and guaranteeing the safety of funds in the accounts.
  3. Mobile Technologies and the Internet of Things: The transition from cumbersome and inconvenient forms of payment is gradually being completed in favor of mobile devices. Over time, we will see how convenient it has become to use a mobile device or any contactless gadget for conducting transactions and paying for goods both in offline and online stores. The introduction of new payment methods, coupled with improved identification and protection of personal data through blockchain technologies, can secure the user's money, while also reducing his operating costs for commissions.
  4. Digital Currency: Bitcoin income in real money is now possible. The American bank Goldman Sachs will enable its clients to make money on changes in the bitcoin rate by receiving payments in fiat currency. A new product is a futures contract in which the two parties agree in advance on the date and price of the transaction. The bank plans to trade Chicago Mercantile Exchange (CME) futures through Cumberland DRW. Several Goldman Sachs customers have already accessed the tool last month. And in the second quarter of this year, the bank's clients will be able to directly invest in cryptocurrencies.

Technologies do not stand still, and we are also betting on the development of financial robots, software bots, and AI systems that can also help improve financial literacy for their owners, predicting their costs, suggesting where to purchase a particular financial product under better conditions, providing interaction not only between traditional, but also neobanks as well. There are fewer and fewer borders in the world. It's time to erase the most problematic ones. Hire a robot worker to revolutionize your banking experience.

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